Checklist · Completion · 5 min read
The construction handover pack checklist
A strong handover pack ends the job well, reduces post-completion calls and gives the customer something to pass to their own buyer or insurer later.
Certificates and approvals
- Building control completion certificate or final notice
- Electrical installation certificates and minor works certificates
- Gas safety and appliance commissioning records
- Competent-person scheme notifications
- Structural engineer sign-offs where applicable
Product and warranty information
- Manufacturer warranties for installed products
- Product data sheets and specifications
- Appliance manuals and registration details
- Paint, tile and finish references for future repairs
Project record
- As-built drawings or marked-up plans
- Photographic record of concealed services and structure
- Variations schedule and final account summary
- Contractor and subcontractor details
- Maintenance guidance and your warranty terms
- Your complaints procedure and contact details
Find your gaps in two minutes
The free Builder Standard Assessment scores you out of 100 across contracts, payments, records, customer care and insurance, then shows exactly where you are losing marks. If documents or processes are missing, the £295 Professional Standards Audit helps you compile them.
This guidance is general information, not legal advice. Builder Standard is an independent platform and is not a government body, statutory regulator or government-endorsed scheme, and it cannot register or certify contractors for any government scheme.
Questions
Common questions
Should the handover pack be digital or paper?
Digital is easier to keep, search and reissue. Many contractors provide a digital pack and print a short summary for the customer's file.
Does a handover pack replace certification?
No. It collects the certificates and records that already exist; it does not substitute for building control, competent-person certification or statutory approvals.
Keep reading
Related guides and checklists
Documentation
What a Digital Project Passport actually contains
One dated record per project: evidence, certificates, variations, stage sign-offs and handover documents, ready to share.
Records
Site evidence and photo records checklist
What to photograph, when to capture it, and how to store it so the record is still usable three years later.
Compliance
The UK builder compliance checklist
Twenty-eight things a professional UK contractor should be able to produce on request — grouped by contracts, insurance, records, safety and customer care.