Professional standards

Your Builder Standard categories, scored across the business

Company Builder Standard Score

73%
Good

0–49 High Risk · 50–69 Needs Improvement · 70–84 Good · 85–94 Very Good · 95–100 Excellent

This is an internal Builder Standard measure, not a government or statutory rating.

18

Complete

10

Needs Attention

1

Expired

3

Missing

Company

75%
  • Companies House record

    Complete
  • Registered office and trading address

    Complete
  • Director identity checks

    Complete
  • Trading history statement

    Statement drafted, not signed

    Needs Attention

Insurance

67%
  • Public liability certificate

    Complete
  • Employers' liability certificate

    Complete
  • Contract works cover

    Renewal due — evidence not uploaded

    Expired

Contracts

75%
  • Standard customer contract

    Complete
  • Terms and conditions

    Complete
  • Quotation procedure

    Complete
  • Variation procedure

    No written approval step

    Needs Attention

Customer Care

0%
  • Complaints procedure

    Missing
  • Dispute resolution route

    Missing
  • Customer communication policy

    Needs Attention

Payments

33%
  • Written payment schedule

    Used on 6 of 9 live projects

    Needs Attention
  • Deposit policy

    Complete
  • Stage payment procedure

    Needs Attention

Project Management

67%
  • Project records

    Complete
  • Progress photograph policy

    Complete
  • Site diary procedure

    Needs Attention

Health & Safety

100%
  • Health and safety policy

    Complete
  • Risk assessments and method statements

    Complete
  • Accident reporting

    Complete

Subcontractors

33%
  • Subcontractor insurance checks

    3 records out of date

    Needs Attention
  • Subcontractor agreements

    Complete
  • Competency records

    Needs Attention

Handover

33%
  • Handover procedure

    Missing
  • Defects procedure

    Needs Attention
  • Warranty documentation

    Complete

Data Protection

67%
  • Privacy notice

    Complete
  • GDPR data handling policy

    Complete
  • Retention schedule

    Needs Attention